Terms and Conditions
Last Updated: June 18, 2025
Welcome to Inside Out Total Wellness Ltd. ("we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website, booking systems, services, and physical locations. By accessing or using our services, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, please do not use our services.
1. Services
Inside Out Total Wellness Ltd. provides fitness, wellness, and health-related services, including but not limited to personal training, group classes, yoga, massage, and studio rentals. Access to services may require bookings through third-party platforms (e.g., Mindbody, ClassPass) and may be subject to availability.
We reserve the right to modify or discontinue any service at our discretion, with or without notice.
2. Booking & Cancellation Policy
Appointments and classes must be booked in advance.
Cancellations must follow the timeline outlined at the time of booking (typically 24–48 hours in advance).
Late cancellations or no-shows may result in a charge or forfeiture of that session.
Inside Out reserves the right to waive cancellation fees at our discretion based on the situation.
3. Payment Terms
All payments must be made in advance or at the time of service unless otherwise agreed.
We accept various payment methods, including through Square, Mindbody, or in-person.
Pricing is subject to change without notice.
All purchases are non-refundable unless otherwise stated in writing.
4. Health and Safety
By participating in our services, you confirm that you are physically able and cleared by your physician to engage in fitness or wellness activities.
You assume all risks associated with physical activity.
Clients must follow all safety guidelines and instructions provided by staff.
We are not responsible for any injury, accident, or health issue arising from misuse of the facility or failure to follow professional guidance.
5. Facility Use and Conduct
Respectful behavior is expected at all times. We reserve the right to remove individuals acting inappropriately or unsafely.
Clients are responsible for any damage caused to property due to negligence or misuse.
Use of the facility is at your own risk.
Unauthorized filming or photography must be approved by management.
6. Third-Party Services
Our website and operations may involve third-party services (e.g., Mindbody, ClassPass, Square). Your use of these services is subject to their individual terms and privacy policies. We are not responsible for issues or disputes arising from third-party platforms.
7. Intellectual Property
All content on our website, branding, materials, and media is the intellectual property of Inside Out Total Wellness Ltd. and may not be used, copied, or reproduced without our written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Inside Out Total Wellness Ltd. is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services or facilities.
9. Modifications
We reserve the right to update or modify these Terms at any time. Updated terms will be posted on our website with the new "Last Updated" date. Continued use of our services constitutes acceptance of the modified Terms.
10. Governing Law
These Terms are governed by the laws of the Province of Alberta and applicable federal laws of Canada. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Alberta.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact:
Inside Out Total Wellness Ltd.
Unit 100, 1324 11 Ave sw, Calgary, AB, Canada
Email: [email protected]
Phone: +1 587-801-2332
